Finix for Adobe Commerce: Flexible Payments | Finix

Keep Adobe Commerce. Get more from your payments.

Keep your Adobe Commerce storefront exactly as it is. Our integrations team works with your developer to connect Finix through Cybersource, giving you transparent pricing, dedicated support, and greater visibility into payment costs.

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What you get with Finix

Finix vs. Adobe Commerce Payment Services

Finix Adobe Commerce Payment Services
Pricing model Interchange-plus pricing through Cybersource. Gateway fees depend on your Cybersource agreement. Custom, quote-based pricing tied to processing rate; interchange, card network, and foreign handling fees passed through at cost. No published standard rate. Merchants contact their Adobe account representative.
Payout timing Configured during onboarding with your Finix team. Adobe doesn't publicly publish standard payout timing for Payment Services.
Account holds and disputes Dedicated account support to work through disputes and holds. Adobe Commerce Payment Services runs on PayPal Complete Payments, the same infrastructure behind Braintree. Braintree reviews describe frozen accounts and delayed disbursements, based on a 1.4/5 review rating.
Payment methods Cards, Apple Pay, Google Pay, PayPal, bank transfer/eCheck, and Klarna. PayPal, Venmo, PayPal Pay Later, Apple Pay, Google Pay, and Fastlane by PayPal, per Adobe’s own documentation.
Merchant account Individual merchant account with direct underwriting. Merchant account structure isn't publicly documented by Adobe.
Support model Dedicated integrations team working directly with your developer throughout setup and onboarding. Support is provided through Adobe's Experience League portal for contracted customers.

Quick recap of Finix vs Adobe Commerce Payments

Both integrations need a developer. The real difference is pricing transparency. Adobe Commerce Payment Services uses custom, quote-based pricing with no published rate. Finix prices through interchange-plus. Setup also differs: Adobe Commerce Payment Services is built into checkout, while Finix connects through a Composer-installed Cybersource extension.

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How it works

Switch your payment processor without switching your ecommerce platform. Finix is built so you can move from application to processing without a drawn-out integration.

What this integration requires

Finix connects to Adobe Commerce through the Cybersource Global Payment Management extension rather than a native Finix plugin. Because setup uses Composer, your developer completes the installation.

Why merchants switch to Finix

Pain point Finix solution
Adobe Commerce Payment Services doesn’t publish a standard transaction rate. Pricing is quote-based and tied to business type, volume, and countries served, so merchants can’t easily estimate cost before contacting Adobe. Finix uses interchange-plus pricing, giving merchants transparent pricing and greater visibility into payment costs without waiting for a custom quote.
Managing disputes and account reviews can be time-consuming, especially during periods of increased payment activity. Finix provides dispute and account management tools, along with a dedicated point of contact to help merchants navigate reviews and disputes.
Support is provided through Adobe's Experience League portal for contracted customers. A dedicated integrations team works directly with your developer throughout setup, rather than routing you through a general support queue.

Everything you need to accept and manage payments

Online, in person, recurring, or on demand. Finix gives you every tool in one place.

Payment links

Create and share secure payment links in minutes. No code required.

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Hosted checkout

Branded checkout page, live in minutes. Add it to your website or share it with customers.

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Virtual terminal

Accept card payments over the phone directly from your Finix dashboard.

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In-person payment

Accept card payments anywhere with Finix-compatible terminals.

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Recurring billing

Set up subscriptions without code. Smart retries and card updates reduce churn.

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Finix dashboard

Transactions, payouts, and business performance tracking in one place.

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Fraud management

Reduce fraud with machine learning and configurable risk rules.

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Reporting & analytics

Track payments, payouts, and profitability with real-time reporting.

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Frequently asked questions

Can I switch payment processors on Adobe Commerce without changing my store?

Yes. Finix connects to Adobe Commerce through the Cybersource Global Payment Management extension, so your storefront, catalog, and checkout flow stay the same. You’re changing how payments are processed, not your platform.

Does Finix work alongside Adobe Commerce Payment Services, or do I have to remove it?

Setting up Finix means configuring Cybersource as your active payment method and disabling Adobe Commerce Payment Services. They don’t run side by side. Your store, catalog, and customer data stay unchanged.

Is a developer required to set up Finix on Adobe Commerce?

Yes. Installing the Cybersource extension involves Composer commands, module enablement, and cache reindexing: standard Adobe Commerce admin and developer tasks. Finix’s integrations team can guide your developer through the setup.

What happens to my existing Adobe Commerce orders and customer data when I switch?

Nothing changes. Order history, catalog, and customer data live in Adobe Commerce regardless of which payment gateway is active. Switching to Finix only changes how new transactions are processed.

Does Finix support Apple Pay and Google Pay on Adobe Commerce?

Yes. Finix supports both Apple Pay and Google Pay through the Cybersource integration for Adobe Commerce.

How long does it take to set up Finix on Adobe Commerce?

Setup time depends on your developer’s availability and how quickly your Finix and Cybersource accounts are approved. Finix does not publish a fixed timeline for this integration; talk to our integrations team for a project estimate.

Ready to switch payment processors?

Keep your Adobe Commerce store exactly as it is. Let our integrations team help your developer switch how you get paid.

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