Good payments experiences = good customer experiences | Finix
Good payments experiences = good customer experiences
You know that payments are important to your platform’s bottom line, so designing good customer experiences is essential. From onboarding a new customer, to speed of payouts, these experiences really make an impression. Make sure you get them right.
The formula for building good experiences
Good payments experiences don't happen by accident. Here are a small selection of the factors that add up to a good experience for your merchants and their customers.
- Build a fully whitelabeled payments experience and gain control over fee structures to generate more revenue.
- Go-live in days, not months, access modern developer tools and docs, and work with an expert payment operations team.
- Take advantage of in-house payments expertise and dedicated account management. We’re invested in your success.
- Scale your payments ownership as your payments volume scales. Integrate with our PayFac and register as your own when ready.
- Using one integration to provide multiple payment methods means you’ll be ready for all the ways people pay, online and in-person.
Our Customers
Each year, Finix processes billions of dollars in transactions for leading SaaS platforms, marketplaces, and e-commerce businesses including Lunchbox, AgVend, Clubessential, Passport, Vroom, and Meadow. With our scalable platform, customers benefit from same-day onboarding, low-code and no-code tools, embedded payments, and industry-leading 99.999% uptime.
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About our Product
Dashboard
We’ve created a comprehensive dashboard to help you manage your customers. Access everything from streamlined onboarding and underwriting to payout settings for your customers.
Learn more about the dashboard
Disputes
No one likes to manage disputes, but our dashboard makes it easier to see and accept or fight them. Even better, our real-time fraud monitoring will prevent disputes before they have a chance to happen.
More about dispute management
Customer Support
We’re a team of self-professed payments nerds and pride ourselves on walking alongside our customers so they can get ultimate benefit from their payment processing.
More about customer support
Open Resources
[Customer Story]
Passport + Finix for Payments Powered Growth
Passport knew that payments were a critical component of their mobility infrastructure product so they partnered with Finix to get all the benefits of integrated payments without the weight of building them in-house.
[Compliance, risk, and security]
Reduce Disputes With Real-time Fraud Monitoring
Any company that sells products or services has to deal with disputes and chargebacks. It’s an inevitability in the world of commerce. The good news is that you can limit the number of disputes and chargebacks with real-time fraud monitoring.
[Embedded payments]
Embedded Payments and Frictionless Merchant Onboarding
A crucial part of integrating payments into your SaaS platform is the merchant onboarding experience. After all, it’s one of the first experiences your customers have on your platform. And you know what they say about first impressions! That’s why gaining more control over payments is so important. In this blog, you’ll learn all about the ways you can onboard merchants at Finix and how it enhances your customer’s experience.
Build better online payment experiences
Create seamless checkout experiences and manage payment processing through a flexible online payments platform built for modern software platforms.