surcharge fees.md

Surcharge Fees for Virtual Terminal Transactions

Surcharge fees are available to sellers to help cover the cost of processing payments in any environment.

Surcharge fees must be a percentage (not a flat amount) less than 3%. For more details on requirements, see Surcharge Fees.

1. Navigate to the Virtual Terminal

Option 1: From the Payments List Page

  1. From the left navigation, click Transactions > Payments.
  2. Click Take a Payment.

Option 2: From the Virtual Terminal Page

From the left navigation, click Tools > Virtual Terminal.

2. Fill Out Basic Form Information

  1. Select whether to process a Sale or Authorization using the Virtual Terminal.
  2. Under Transaction Details, enter a Total Purchase Amount and a Description.

3. Add a Surcharge Fee in Transaction Details

  1. Under Transaction Details, click +Add Buyer Fee to add a buyer fee to the transaction.
  2. Select Surcharge Fee Amount.
  3. Enter a value up to 3%.

4. Process the Transaction

  1. Complete the remaining sections of the form.
  2. Click Review Transaction if the payment details look correct.
  3. Click Process Payment to complete the transaction.
    • After submitting, a confirmation message appears with a Payment ID.

5. Review the Payment Confirmation

  1. In the confirmation message after processing the payment, click the Payment ID to view its details.
    • The payment or authorization details page displays.
  2. The Surcharge Fee is displayed under the Payment Details section.