# Convenience Fees for Virtual Terminal Transactions

Convenience fees are buyer charges for providing a more convenient payment channel. They can only be charged when the seller provides a payment method (usually online or phone) different from their standard channel (historically mail or in-person).

Convenience fees must be a **flat amount** (not a percentage). For more details on requirements, see [Convenience Fees](/guides/online-payments/payment-features/buyer-charges/card-brand-fees/convenience-fees).

## 1. Navigate to the Virtual Terminal

### Option 1: From the Payments List Page

1. From the left navigation, click **Transactions** > **Payments**.
2. Click **Take a Payment**.

### Option 2: From the Virtual Terminal Page

From the left navigation, click **Tools** > **Virtual Terminal**.

## 2. Fill Out Basic Form Information

1. Select whether to process a **Sale** or **Authorization** using the Virtual Terminal.
2. Under **Transaction Details**, enter a **Total Purchase Amount** and a **Description**.

## 3. Add a Convenience Fee in Transaction Details

1. Under **Transaction Details**, click +Add Buyer Fee to add a buyer fee to the transaction.
2. Select **Convenience Fee Amount**.
3. Enter a flat dollar amount.

## 4. Process the Transaction

1. Complete the remaining sections of the form.
2. Click **Review Transaction** if the payment details look correct.
3. Click **Process Payment** to complete the transaction.
   - After submitting, a confirmation message appears with a **Payment ID**.

## 5. Review the Payment Confirmation

1. In the confirmation message after processing the payment, click the **Payment ID** to view its details.
   - The payment or authorization details page displays.
2. The **Convenience Fee** is displayed under the **Payment Details** section.