Managing Subscriptions

Learn how to manage your recurring subscriptions on the dashboard or via API.

Editing a Subscription

You can edit Subscriptions in the Finix Dashboard or via API.

To edit a Subscription via the Dashboard:

1. Navigate to the Subscription you would like to Edit.
2. On the top right, select Edit Subscription.
3. Update the editable fields and save the form.

Note:

• Please see the Recurring Payment Guidelines if you want to change an amount for a subscription. We also suggest you discuss this with your legal counsel.
• For ACH payments, you must obtain a new Authorization for modified amounts.

Editable Fields

You can edit the following fields from the Dashboard:

• Subscription Name
• Recurring Price
• Payment Instrument associated with a subscription
• Associated subscription plan
• Tags

Editing Amounts

Subscriptions that are edited after a successful payment, will have the following charge_date correspond with the change in pricing.

Editing a Subscription via API

To edit a Subscription via API, see our API reference.

Canceling a Subscription

Canceling a Subscription is available via the Finix Dashboard and via API. Canceling a subscription is non-reversible. If you would like to re-activate this subscription, you will need to create a new Subscription.

To cancel a Subscription on the Dashboard:

1. Navigate to the Subscription you would like to cancel
2. On the top right, select Cancel Subscription
3. Confirm you want to cancel the Subscription

Canceling a Subscription via API

To cancel our Subscription via API, please see our API Reference.