Applying Credits to Subscriptions

Learn how to apply Credits to a Subscription

Finix's Subscriptions will take into account any Credits for upcoming charges.

There are many situations where you might want to apply a Credit to a Subscription. For example, a customer might ask to:

• Temporarily reduce the subscription amount for the next charge
• Request a temporary pause for 1-2 months on being billed
• Apply a one-time credit for an issue that may have occurred

Apply Credits to a Subscription using the Dashboard

Steps to Apply a Credit:

1. Navigate to an Active Subscription
2. Click into a Subscription and find the Billing Credit Section
3. Create a Credit

Once the Credit is created, you'll be able to see all the Credits for that Subscription.

Applying Credits are irreversible.

Apply Credits to a Subscription using the Finix API

If you are interested in applying a credit using the Finix API, you can use the structure below.

Subscription Credit Request

curl https://finix.sandbox-payments-api.com/subscriptions/subscription_cmhURdrg2KX5Kp1emKdvh/subscription_balance_entries \
    -H 'Content-Type: application/json' \
    -H 'Finix-Version: 2022-02-01' \
    -u USksBJMwkNUz5GyxPevL2yFY:71b641c1-861d-435b-9a9c-532760731c5e \
    -X POST \
    -d '{\n        "type": "CREDIT",\n        "amount": 1000,\n        "currency": "USD",\n        "description": "10.00 credit due to order issue",\n        "tags": {}\n    }'

Subscription Credit Response

{ 
    "id": "subscription_balance_entry_cmhV4HNbhJJ242SRNqcH9", 
    "created_at": "2025-03-19T19:00:30.25Z", 
    "updated_at": "2025-03-19T19:00:30.25Z", 
    "type": "CREDIT", 
    "subscription_id": "subscription_cmhURdrg2KX5Kp1emKdvh", 
    "amount": 1000, 
    "currency": "USD", 
    "description": "10.00 credit due to order issue", 
    "tags": {} 
}