# Removing Entries from Settlements

Learn how you can remove entries from a Seller's Settlement to minimize risk exposure.

An `entry` can correspond to a Sale, Capture, Refund, or Fee. All `entries` are viewable in a Settlement on the Dashboard or via API.

There are many scenarios in which you might want to remove an `entry` from a Settlement. For example, you may be unsure whether a specific sale is fraudulent or not and would rather have Finix's risk team reject the Settlement.

## How to remove Entries from Settlements

To remove an entry from a Settlement using the Dashboard:

1. Navigate to the Settlement.
2. Click the **Settlement Entries** tab.
3. Click the entry you want to remove.
4. Click the three horizontal dots `...` and select **Remove from Settlement**.

5. Click **Remove**.

- Removing an entry moves it to an [Exception Settlement](https://docs.finix.com/guides/platform-payments/seller-payouts/removing-entries-from-settlements#exception-settlements). After removing entries, contact Finix to ensure the Exception Settlement is rejected before the daily settlement review:

6. Locate the Exception Settlement generated for the removed entries (see [Exception Settlements](https://docs.finix.com/guides/platform-payments/seller-payouts/removing-entries-from-settlements#exception-settlements) below) and copy its ID.
7. Email support@finix.com with the Exception Settlement ID.

### Emailing Finix Support

When emailing Finix Support, include the Exception Settlement ID (STxx) you'd like to reject.

## Exception Settlements

When an entry is removed from a Settlement, it moves to an Exception Settlement. You can locate Exception Settlements for a merchant by:

- Going to **Merchant Payouts** \> **Settlements** tab. A new Exception Settlement appears as soon as entries are removed.

- Finding the original Sale, Capture, or Fee. The top nav bar shows the new Settlement it belongs to.
