Managing Payouts

Learn how to manage payouts, including limits you can send.

When you sign up for payouts, you'll also be granted access to a Payouts Dashboard. Note, for those who already use Finix Payments, this dashboard is separate from the Finix Payments Dashboard and is dedicated entirely to helping you manage your payouts activity.

Details you can manage and review includes your:

• Payout history and activity
• Recipients
• Account balance
• Payout limits

For details on how to create a payout to a bank account, see Bank Payouts.

For details on how to create a payout to a debit or credit card, see Card Payouts.

If you have any questions about creating payouts, reach out to your Finix point of contact or email the Finix Support team.

Payouts Dashboard

The Payouts Dashboard is a handy tool that helps you keep track of your payout activity all in one user-friendly place. Use the Payouts Dashboard to review your payouts, manage recipients, review limits, and add funds.

Add your team to the Payouts Dashboard to help your business get started creating and managing payouts through Finix.

On the Home page, you can view:

• Daily Card Payout Volume: The volume processed for the day compared to the maximum daily volume allowed for card transactions.
• Daily Card Payout Count: The number of payouts processed for the day compared to the maximum number of card transactions you can process in a single day.
• Daily ACH Payout Volume: The ACH volume processed for the day compared to the maximum daily volume allowed for ACH transactions.
• Daily ACH Payout Count: The number of ACH payouts processed for the day compared to the maximum number of ACH transactions you can process in a single day.

You can also click into an individual entry to review the payout in detail.

Company Page

You can view all your payout limits on the Company page in one aggregated view.

Recipients Page

Use the Recipients page to review a recipient in detail. You can see the current limits set for the recipient and their current totals.

Balance Adjustments Page

Use the Balance Adjustments page to review your account's current balance and financial activity.

To send payouts in a live environment, you must top up your balance.

Account Balance Entry

When you add funds to your account or send a payout, a balance_entry gets created that you can view in the Payouts Dashboard.

Each balance_entry corresponds to either:

• An incoming wire
• ACH and Card: These will correspond to bank or card payouts you have processed.

Usage fees

Fees for payouts get calculated outside your account balance. As a result, your Account Balance should only reflect the addition and debit of funds due to payouts.

Payout Limits

Finix incorporates limits on the volume and number of transactions you can do on a daily, weekly, and monthly rolling basis for both ACH and Card transactions. These rules help safeguard you against fraud and comply with card brand rules.

On the Finix Dashboard, you can view your limits from the Company page.

Types of Limits

Finix has limits in place that apply to both:

• Card Transactions: Card payouts sent to recipients.
• ACH Transactions: Bank payouts sent to recipients.

These limits occur at the:

• Application Level: Limits set at the Application level apply across all recipients. These limits get aggregated on a rolling basis.
  • An Application represents your account in Finix.
• Recipient Merchant Level: Limits applied at the individual recipient level. These limits get aggregated on a rolling basis.

These limits are applied a rolling basis:

Finix can also set different time zones and start dates for each cadence (e.g., Daily, Weekly, etc.). By default, the cadence set is:

• Daily: We default to Eastern Standard Time (New York) and 12:00 AM ET (New York).
• Weekly: We default to starting the week on Monday at 12:00 AM ET (New York).
• Monthly: We default to starting the calendar month on the 1st at 12:00 AM ET (New York).

If you would like a different start time, please email your Finix point of contact or Finix Support.