PAX A920 Pro

In this guide, you can learn how to use the PAX A920 Pro payment terminal.

The PAX A920 Pro is a hybrid tabletop and handheld payment terminal. Ideal for businesses requiring flexibility and seamless transaction processing in areas with limited network connectivity. Includes an embedded receipt printer, enabling you to effortlessly process payments and print receipts on the go.

PAX A920 Pro Package Contents

Device Views

Front View

Back View

Side View

Powering on the Device

The PAX A920 Pro terminal comes with a USB-C cable and an AC power adapter.

1. Connect the power adapter or USB-C cable to a power source.
2. Charge the device to at least 70%.
3. Once the device is charged, press and hold the power button down for 2 seconds until the LCD backlight turns on.

The terminal has successfully been powered on.

Connecting to the Internet

The PAX A920 Pro payment terminal can connect to the internet using:

• a Wi-Fi network
• 4G LTE

We strongly recommend using a Wi-Fi network to connect the PAX A920 Pro to the internet. To connect to Wi-Fi, follow the steps below:

1. Tap on Settings
2. Enter the password.
   Try these password combinations. Contact Finix Support if none work.
   • pax9876@@
   • Dev9876@@
   • 9876
   • 9876@@
3. Tap on Network & Internet
4. Tap WiFi
5. Select your Network and Connect

Card Readers

Magnetic Stripe Card Reader

Slide the card through the card reader slot from left to right or from right to left with the magnetic strip oriented towards the body of the device. Make sure that the card is fully inserted into the card reader while swiping the card.

IC/Smart Card Reader

Insert the card fully into the reader with the metallic contacts facing up and towards the device. Make sure that the card is fully inserted into the card reader while scanning the card.

Contactless Card Reader

The contactless card reader reads cards and devices placed roughly within an inch (2.5 mm). For best results, place as close to the reader as possible and center the card over the indicated area at the top of the terminal.

Cleaning the Device

• Do not use industrial strength or abrasive cleaner as it may damage or scratch the screen.
• Do not immerse the device in water or liquid.
• Do not spray water or cleaner into EMV Card Reader or ports.
• To clean the screen, apply distilled water or mild glass cleaner onto a soft, lint-free cloth and gently wipe terminal.

Lithium Ion Battery

• Do not use or place the battery in direct sunlight and/or smokey, dusty environments.
• Do not strike, squeeze, and/or tread on battery.
• Do not throw the battery in any liquids or place in/near fires.
• If the battery is deformed or damaged, please stop using immediately and replace it.
• If the continuous working time is only half of a new battery, the battery life may be at its end. Please replace it.
• The specified battery model and charger must be used, otherwise there may be an explosion.
• The charging time cannot exceed 24 hours. If the battery is out of power, recharge it to 100% capacity and then disconnect the device to avoid shortening its life.
• Please recharge the battery at least once every 6 months to avoid shortening its life.
• Replace battery every two years.
• Be sure to follow the instructions to dispose of wasted batteries.

Battery life expectancy varies based on usage conditions and environment. Internal testing shows that fully charging and discharging the battery 500 times results in the battery retaining over 80% of its original capacity. For best results, keep the battery above a 50% charge — repeatedly allowing it to drain fully may shorten its life and decrease its overall capacity.

Resources

A few resources are available for the PAX A920 Pro which you can share with sellers to help explain how to get the terminal setup: