PAX A3700

In this guide, you can learn how to use the PAX A3700 payment terminal.

The PAX A3700 (Elys Tablet) is a customer-facing Android payment tablet designed for retail checkout. It can connect to an Elys Station or be used on its own as a mobile payment device. Ideal for countertop and on-the-floor environments where customers tap, dip, or swipe to pay.

PAX A3700 Package Contents

Device View

The following section shows the hardware of the PAX A3700 payment tablet.

Powering on the Device

The PAX A3700 terminal comes with a power cable and an AC power adapter.

1. Connect the power adapter and cable to a power source and charge the device.
2. Press and hold the power button for 3 to 5 seconds, then release.

To power off, press and hold the power button for 3 to 5 seconds, then release.

The terminal has successfully been powered on.

Connecting to the Internet

The PAX A3700 payment terminal can connect to the internet using:

• Wi-Fi
• 4G LTE
• Ethernet (via an optional hub)

We strongly recommend using a wired Ethernet or Wi-Fi network to connect the PAX A3700 to the internet. To connect to Wi-Fi, follow the steps below:

1. Tap on Settings
2. Enter the password. Try these password combinations. Contact Finix Support if none work.
   • pax9876@@
   • Dev9876@@
   • 9876
   • 9876@@
3. Tap on Network & Internet
4. Tap WiFi
5. Select your Network and Connect

SIM/SAM Card Installation

1. Uncover the silicone strip on the back of the terminal.
2. Insert the SAM/SIM card into the corresponding card slot.

Card Readers

Magnetic Stripe Card Reader

Slide the card through the card reader slot from left to right or from right to left with the magnetic strip oriented towards the body of the device. Make sure that the card is fully inserted into the card reader while swiping the card.

IC/Smart Card Reader

Insert the card fully into the reader with the metallic contacts facing up and towards the device. Make sure that the card is fully inserted into the card reader while scanning the card.

Contactless Card Reader

The contactless card reader reads cards and devices placed roughly within an inch (2.5 mm). For best results, place as close to the reader as possible and center the card over the indicated area at the top of the terminal.

Cleaning the Device

• Do not use industrial strength or abrasive cleaner as it may damage or scratch the screen.
• Do not immerse the device in water or liquid.
• Do not spray water or cleaner into EMV Card Reader or ports.
• To clean the screen, apply distilled water or mild glass cleaner onto a soft, lint-free cloth and gently wipe terminal.

Lithium Ion Battery

• The terminal is equipped with a non-removable built-in battery. Do not replace the battery yourself.
• Do not use or place the battery in direct sunlight and/or smokey, dusty environments.
• Do not strike, squeeze, and/or tread on battery.
• Do not throw the battery in any liquids or place in/near fires.
• The charging time cannot exceed 24 hours. If the battery is out of power, recharge it to 100% capacity and then disconnect the device to avoid shortening its life.
• Please recharge the battery at least once every 6 months to avoid shortening its life.
• Replace battery every two years.
• Be sure to follow the instructions to dispose of wasted batteries.

Battery life expectancy varies based on usage conditions and environment. For best results, keep the battery above a 50% charge — repeatedly allowing it to drain fully may shorten its life and decrease its overall capacity.

Resources

A few resources are available for the PAX A3700 which you can share with sellers to help explain how to get the terminal setup: