# Managing Device Orders

In this guide, you can learn how to manage device orders on the Finix Dashboard.

## Viewing Device Orders

To view device orders on the Finix Dashboard:

1. Log into the [Finix Dashboard](https://finix.payments-dashboard.com/login).
2. Click **Devices > Device Orders**.

## Understanding the Status of your Order

| Status          | Meaning                                                                                         |
|-----------------|-------------------------------------------------------------------------------------------------|
| Order Received   | The order has been received and will be reviewed for approval prior to fulfillment.            |
| Confirmed        | The order has been approved and is being prepared for shipment.                                |
| Shipped          | The order has been shipped.                                                                     |
| Cancelled        | The order has been cancelled.                                                                   |

## Cancelling an Order

Cancelling Orders

You can only cancel an order if the status is "Order Received". Please contact your Finix Point of Contact for questions regarding refunds on a cancelled order.

To cancel an order:

1. Click **Devices > Device Orders**.
2. Select the order you want to cancel.
3. Click **Action** on the top right corner
4. Click **Cancel Order**.

5. Click **Cancel Order**.
