Tip Customization

Enable tip prompts on your Finix terminals to collect gratuities during the checkout experience. Whether you’re building a custom integration or using a plug-and-play terminal, Finix makes it easy to configure tip behavior that fits your business.

Tip customization is supported on all Finix-compatible terminals and can be managed through the Finix API or directly on the terminal or Dashboard.

• Standalone
• API
• Dashboard

Configure Tip Settings Directly on the Standalone Terminal

Prerequisites

Before customizing tip settings, make sure:

• Your terminal is powered on.
• It’s connected to the internet.
• The Finix Payment App is open.

Configure Tips on the Terminal

You can configure tips directly from the terminal:

1. Navigate to the Settings menu on your terminal.
2. Click on Checkout.
3. Find the Tipping section.
4. Choose your preferred setup:
   • No Tip - Uncheck the two Tip related boxes
   • Percentages (e.g., 10%, 15%, 20%)
   • Fixed Amounts (e.g., $1, $2, $5)
5. Click Save to apply your changes.

Screenshots below show the configuration and tip settings screens

Fixed Amounts vs. Percentage-Based Tips

• Fixed Tip Amounts allow you to offer set dollar amounts (e.g., $1, $2, $5) based on an amount you set.
• Percentage-Based Tips calculate the tip based on the transaction amount (e.g., 10%, 15%, 20%).

Best Practices

• Choose tip options that match your business model and customer expectations.
• Test tip flows in the Sandbox environment before deploying to production.
• Use the API for dynamic tip control—disable for wholesale transactions or enable for service-based transactions.